+260 976 472 388 sales@modelinkzm.com Woodlands Roundabout, Lusaka
100% Zambian-owned Loading Lusaka Time... Company Profile
Enterprise ICT, Cybersecurity & Engineering Powerhouse

Doing IT Right.
On Time.
Every time.

MODELINK Zambia Limited empowers financial institutions, government agencies, NGOs, and multinational enterprises with mission-critical ICT infrastructure, cyber resilience, cloud transformation, and robust electrical power engineering solutions.

Zero-Trust Cyber Resilience Hyper-Converged Infrastructure Solar & Power Backup Omni-Channel Contact Centers
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Established Oct 2016 • Incorporated May 2020
22+ Global Technology Alliances
Warranted Turnkey Execution

Modelink Operations Engine

Enterprise SLA Status: Operational

Active
Enterprise server racks in a data centre
Hyper-Converged & Cloud-Ready Ecosystem
Target SLA Reliability 99.99% High Availability
Tier-1 Technology Partners 22+ Certified Alliances
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Backed by global technology leaders

Authorised partnerships with 22 of the world’s leading technology vendors

Microsoft Cloud Solution Provider
Microsoft Cloud Solution Provider
VMware Partner Connect
VMware Partner Connect
Nutanix Partner Network
Nutanix Partner Network
Dell Technologies Authorized Partner
Dell Technologies Authorized Partner
HP Business Partner
HP Business Partner
Lenovo Business Partner
Lenovo Business Partner
Huawei
Huawei
Veeam ProPartner
Veeam ProPartner
Veritas Partner Force
Veritas Partner Force
Rubrik
Rubrik
Vembu Authorized Service Provider
Vembu Authorized Service Provider
Fortinet Authorized Partner
Fortinet Authorized Partner
Symantec Registered Partner
Symantec Registered Partner
Genetec Security Center
Genetec Security Center
Axis Communications
Axis Communications
Cambium Networks
Cambium Networks
Teltonika Networks
Teltonika Networks
OpenVox
OpenVox
Inextrix Technologies
Inextrix Technologies
Infobip
Infobip
Twilio
Twilio
Accubits
Accubits
Who We Are

Pioneering a Collaborative Ecosystem for Zambia’s Digital Future

Originally established in October 2016 and incorporated as MODELINK Zambia Limited in May 2020, we are a 100% privately owned and registered Zambian company dedicated to Information and Communication Technology (ICT), Engineering Services, and Business Transformation.

By breaking down operational silos and uniting diverse industry experts, we solve complex challenges smarter, propel client success, and foster a culture of unwavering excellence. From financial powerhouses and utility providers to government ministries and NGOs, we deliver warranted solutions tailored to stringent operational demands.

01

Strategic Partner

Seamless integration of IT strategy with core business objectives.

02

Operational Focus

Enabling clients to focus on core operations while we handle technology.

03

Surpass Standards

Innovative custom solutions driving extraordinary customer satisfaction.

Team reviewing a project performance presentation
Compliance Benchmarks Local & Global Standards Strict Regulatory Adherence
Delivery Model Warranted Services Guaranteed Coverage Period
Comprehensive Service Catalog

End-to-End ICT & Engineering Solutions

From infrastructure virtualization and zero-trust cybersecurity to solar energy systems and hardware supply, Modelink provides turnkey excellence tailored to your scale.

Managed Services & Hybrid Cloud

Hyper-Converged Infrastructure (HCI) for hybrid and multi-cloud environments, data centre virtualization, backup & replication (Veeam, Veritas), and IoT platforms with AI analytics.

  • Nutanix & VMware Virtualization
  • Cloud & On-Premises Backup & DR
  • Optical Fibre & Structured Cabling
  • Core Banking & POS Systems Support

Cybersecurity & Cyber Resilience

Holistic defense-in-depth ensuring uninterrupted business continuity: Privileged Access Management (PAM), SIEM, EDR, Next-Gen Firewalls (Fortinet, Cisco), and Cyber Academy.

  • Vulnerability & Penetration Testing
  • WAF, CASB & Email Security Gateways
  • Endpoint Protection & Full Disk Encryption
  • Data Loss Prevention (DLP) & SIEM
View Defense Matrix

Electrical Power & Solar Engineering

Industrial UPS systems, battery rundown analysis, inverters, diesel gensets, ON/OFF grid solar energy, switchgear protection, and pole/ground transformer substations.

  • Industrial Online UPS Installation & Sizing
  • Commercial & Industrial Solar PV (Victron)
  • Transformer Substations & Switchgear
  • Comprehensive Load & Battery Run-Down Tests
View Power Solutions

Contact Centre & Communications

Next-generation Omni-Channel contact centres with voice, email, chatbot, social media, ticketing, and WhatsApp integration, powered by embedded Machine Learning.

  • Voice over IP (VoIP) & IP Telephony
  • IP Phone & PABX Installation (OpenVox, Yeastar)
  • Telepresence & High-Definition Video Conferencing
  • Machine Learning Customer Experience Analytics
Learn More

Supply, Delivery & Installation

Authorized supply and rapid deployment of enterprise hardware, servers, storage, CCTV accessories, biometric access control, Cisco routers, Fortinet appliances, and laptops.

  • Dell, Lenovo & HPE Enterprise Servers
  • Cisco Switches & Fortinet Firewalls
  • CCTV, Biometrics & AI Surveillance
  • Solar Inverters, Panels & Deep-Cycle Batteries
Catalog & Specs

Strategy, Governance & Transformation

Expert corporate consultancy in digital transformation, change management, corporate governance, and risk oversight to align technical initiatives with executive KPIs.

  • IT Governance & Strategy Formulation
  • Enterprise Risk Assessment & Compliance
  • Organizational Change Management
  • Cloud Migration Strategic Roadmaps
View Framework
Business Continuity First

Cyber Resilience:
Operating Through Any Breach

Cyber resilience goes beyond passive firewalls—it guarantees that even during an active ransomware attack or unexpected data loss incident, your critical banking, telecom, or public services continue uninterrupted without catastrophic financial or reputational damage.

PAM & Identity Defense Granular privileged access controls
24/7 SIEM & SOC Continuous AI threat intelligence
WAF & DDoS Shield Layer-7 web application protection
Cyber Academy Phishing simulations & staff training
Modelink 6-pillar cybersecurity model: user, cloud, mobile, application, network and data security Click diagram to expand 6-pillar defense in high resolution
Proven Track Record

Trusted by Zambia’s Leading Institutions

Our track record includes executing mission-critical projects for central banks, regulatory authorities, national power utilities, securities exchanges, and multinational enterprises.

Corporate Culture

Our Guiding Core Values

Every solution we architect, deploy, and guarantee is anchored upon four uncompromising pillars.

01

Integrity is Everything

We conduct every facet of our business with uncompromised ethics, transparency, and accountability to forge generational partnerships.

02

Insightful Expertise

Staying ahead of the technology curve is how we drive exponential value for our clients through continuous agility and forward-thinking innovation.

03

Service Excellence

Delivering differentiating, customer-obsessed business outcomes is key to our growth, turning each client into an active brand ambassador.

04

Safety, Health & Environment (SHE)

We champion uncompromising workplace safety and green sustainability, ensuring safe field execution and minimizing our environmental impact.

Let's Create Great Stories Together!

Ready to Upgrade Your ICT or Power Infrastructure?

Whether you require an immediate on-site assessment at your Lusaka premises or a full turnkey proposal for cloud migration, cybersecurity, or industrial solar, our engineers are ready.

Free Initial Assessment Guaranteed Response Time Local Zambian Engineering Support
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