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Voice · Chat · Video

Contact Centres & Collaboration

Omnichannel contact centres, VoIP and boardroom video that bring every conversation together.

contact centres & collaboration

Overview

One contact centre for every channel your customers use: voice, email, chat, social media, SMS and WhatsApp, with chatbots, ticketing and machine learning built in. On-premises or in the cloud, plus IP telephony, PABX and telepresence for the boardroom.

  • Omnichannel contact centres, cloud or on-premises
  • WhatsApp, SMS and social media integration
  • Chatbots, ticketing and intelligent IVR
  • VoIP, IP phones and PABX (OpenVox, Yeastar)
  • Telepresence and video conferencing
  • Installation, support and maintenance

Capabilities

What we deliver.

  • 01Omnichannel contact centres, cloud or on-premises
  • 02WhatsApp, SMS and social media integration
  • 03Chatbots, ticketing and intelligent IVR
  • 04VoIP, IP phones and PABX (OpenVox, Yeastar)
  • 05Telepresence and video conferencing
  • 06Installation, support and maintenance
  • Openvox
  • Infobip
  • Twilio
  • Inextrix
  • Microsoft

Other practices

Explore the rest of the stack.

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